Terms and Conditions
Effective Date:
Welcome to Escentia. By accessing or using our platform, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree, do not use our services.
1.0 Definitions
For the purposes of these Terms, the following definitions apply:
“Escentia Ltd,” “we,” “us,” or “our” refers to the company that owns and operates the platform and provides all related services.
“Platform” refers to our website and all associated online features, services, tools, and content that you can access or use.
“You” or “User” refers to any individual, including yourself, who accesses, registers on, or uses the Platform for browsing, enrolling in courses, or engaging with any other services provided by Escentia.
“Content” includes all materials available to you on the Platform, such as course materials, videos, audio recordings, documents, PDFs, software, graphics, text, and any other digital assets or educational resources.
“Third-Party Services” refers to any external services that you may interact with through the Platform, including payment processors, software tools, plugins, or other service providers that facilitate functionality, transactions, or other operations on the Platform.
“Account” refers your personal account on the Platform, which you create to access courses, track progress, or use other services.
“Subscription” is any recurring payment plan that you enroll in on the Platform.
“Course” refers to any educational program, module, or lesson available on the Platform.
“License” is the permission granted to you to access and use Content for personal learning purposes, as described in these Terms.
“Instructor” is any individual or organization providing courses or content through the Platform.
“Payment” is any monetary transaction you make to access courses or services on the Platform.
“Refund Policy” refers the rules and procedures governing how and when you may request a refund for a purchase on the Platform.
These definitions are used throughout these Terms to help you understand your rights, responsibilities, and the scope of the services provided on the Platform.
2.0 Eligibility
To use the platform, you must meet certain eligibility requirements. You must be at least eighteen (18) years old to create an account or access any of the services offered on the platform. If you are under 18, you may only use the platform with the active consent and supervision of your parent or legal guardian, who will be responsible for your use of the platform and for ensuring that you comply with these Terms.
By accessing or using the platform, you represent and warrant that you have the legal capacity and authority to enter into these Terms, and that your use of the platform does not violate any laws or regulations applicable in your jurisdiction. Escentia Ltd may suspend or terminate your access if these eligibility requirements are not met.
3.0 Account Registration and Responsibilities
When creating an account on the platform, you agree to provide accurate, complete, and up-to-date information as required during the registration process. You are responsible for ensuring that the information associated with your account remains current at all times.
You are solely responsible for maintaining the confidentiality and security of your login credentials, including your username and password. You acknowledge that you are fully responsible for all activities that occur under your account, whether or not you personally authorized them.
If you suspect or become aware of any unauthorized access to, or use of, your account, you agree to notify Escentia immediately. You understand that Escentia may take any steps necessary to protect the Platform and its users, including suspending or restricting access to your account if suspicious or unauthorized activity is detected.
4.0 Use of the Platform
The Platform and all materials provided on it are intended solely for your personal, educational, and non-commercial use. When you access the platform, you are granted a limited, revocable, non-exclusive license to temporarily download and view one copy of any downloadable materials strictly for your own personal and transitory viewing. This is a license to use the materials, not a transfer of ownership and it is subject to strict limitations designed to protect the integrity and intellectual property of the content provided.
Under this license, you may not modify, copy, reproduce, or create derivative works from any of the materials. You are not permitted to use any content for commercial purposes or for any type of public display, whether commercial or non-commercial. You must not attempt to decompile, disassemble, or reverse-engineer any software contained on the platform, nor may you remove or alter any copyright notices or proprietary labels included with the materials.
You are also prohibited from sharing, distributing, transferring, sublicensing, selling, or mirroring the materials on any other server or platform. Additionally, you agree not to use the platform for any unlawful or improper purpose, including but not limited to harassment, fraud, unauthorized copying, or copyright infringement.
This license will automatically terminate if you fail to comply with any of these terms, and Escentia Ltd reserves the right to revoke your access at any time if it determines that you have misused the Platform or its materials.
Upon termination of the license or once you no longer have access to the materials, you must permanently delete or destroy any copies you have downloaded, whether in electronic or printed form. By using the platform, you acknowledge and agree to abide by all of these restrictions and to use the content in a lawful, responsible, and respectful manner.
5.0 Payment and Refund Policy
Escentia Ltd offers paid courses and services that are subject to applicable consumer protection and e-commerce laws, including requirements related to refunds, accurate representations, and transparent pricing. All payments made on the platform are processed securely through trusted third-party payment service providers. By making a purchase, you acknowledge that these third-party providers handle your payment information and that your transactions are governed by their respective terms, conditions, and privacy policies.
All prices for courses and services are displayed in the applicable currency and may include any relevant taxes, such as Value Added Tax (VAT), Goods and Services Tax (GST), or other required charges, depending on your location. Escentia Ltd is committed to transparent pricing, and any taxes or additional fees will be disclosed at checkout before you complete your purchase.
You may cancel a purchase in accordance with the refund policy provided on the platform. Detailed information regarding refund eligibility, timeframes, and the steps to request a refund can be found at www.escentia.co.uk Refunds will only be processed in accordance with the terms of that policy, and Escentia Ltd reserves the right to deny refund requests that fall outside the prescribed conditions.
If any courses or services are offered on a subscription or auto-renewal basis, the terms of such recurring billing will be clearly disclosed at the time of purchase. This includes the billing frequency, renewal dates, payment amounts, and instructions for modifying or cancelling your subscription. By enrolling in an auto-renewing service, you authorize Escentia to charge the applicable fees to your chosen payment method unless or until you cancel in accordance with the stated procedures.
By completing a payment on the platform, you agree to these terms and acknowledge your responsibility for understanding the charges, refund conditions, and subscription obligations associated with your purchase.
6.0 Intellectual Property
All content available on the Platform including but not limited to course materials, videos, graphics, text, downloadable files, design elements, trademarks, logos, software, and other proprietary assets - is owned by Escentia Ltd or licensed to Escentia Ltd by third-party content providers. This content is protected by copyright, trademark, and other intellectual property laws in the applicable jurisdictions. Nothing in these Terms grants you ownership of any content you access; all rights not expressly granted are reserved by Escentia Ltd and its licensors.
When you use the platform, you are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the content solely for your personal, non-commercial learning purposes. This license does not allow you to reproduce, distribute, publicly display, modify, resell, sublicense, or create derivative works from any of the platform’s content unless Escentia Ltd has expressly authorized you to do so in writing. Any unauthorized use of the materials is strictly prohibited and may result in the suspension or termination of your account, as well as possible legal action.
If the Platform allows you to upload or submit content such as comments, reviews, feedback, or other contributions, you may do so only if you own the intellectual property rights to that content or have obtained proper permission to use it. By uploading or submitting such content, you grant Escentia Ltd a worldwide, perpetual, irrevocable, royalty-free, and sublicensable license to use, reproduce, modify, adapt, publish, translate, display, distribute, and otherwise make use of that content in connection with operating, promoting, or improving the platform. You also confirm that your submitted content does not infringe upon the rights of any third party.
By using the platform, you agree to respect all intellectual property rights associated with Escentia’s materials and ensure that any use of the content complies fully with these Terms.
7.0 Consumer Protection and Compliance
Escentia Ltd is committed to complying with all applicable consumer protection and e-commerce laws in the jurisdictions in which it operates. Course descriptions, pricing, and other terms of service are presented accurately and transparently to ensure that you are not misled or misrepresented in any way. You have the right to access the courses you purchase, and, where applicable under local regulations, you may cancel a purchase or request a refund. The procedures for cancellations, refunds, and other consumer rights are provided on the platform and in the relevant policies. By using the platform, you agree to exercise these rights in accordance with the stated procedures and applicable legal requirements.
8.0 Payment Processing and Tax Compliance
All payments on the Platform are processed through trusted third-party payment service providers. By using the platform, you acknowledge and agree that Escentia Ltd is not responsible for any errors, delays, or issues arising from the use of these third-party services. You are solely responsible for any taxes, duties, or other charges that may arise in connection with your purchase, based on the laws of your jurisdiction. The platform maintains compliance with the Payment Card Industry Data Security Standard (PCI DSS) to protect credit card and payment information. By making a payment, you consent to the processing of your payment information through these third-party providers and agree to abide by their respective terms and conditions.
9.0 Security and Data Protection
Escentia Ltd takes the protection of your personal and financial data seriously and implements both technical and organizational measures to safeguard your information. These measures include encryption, access controls, secure storage practices, and other industry-standard security protocols. You are responsible for maintaining the confidentiality and security of your account credentials and for ensuring that your login information is not shared with others. In the event of a security breach or unauthorized access to your data, Escentia Ltd will notify you and any relevant regulatory authorities in accordance with applicable law. All personal data collected, stored, or processed through the Platform is handled in accordance with the Privacy Policy, which outlines how your information is collected, used, stored, and shared.
10.0 Limitation of Liability
To the maximum extent permitted by law, Escentia Ltd shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or other intangible losses, arising from or in connection with your use of the platform. While Escentia Ltd strives to provide reliable and secure services, the Platform does not guarantee uninterrupted access, error-free operation, or complete accuracy of any content or materials provided. You acknowledge and accept that your use of the platform is at your own risk.
11.0 Disclaimers
All course materials and content provided on the Platform are intended for educational purposes only and do not constitute professional, legal, medical, or financial advice. You are solely responsible for how you apply or interpret the knowledge gained through the Platform. Escentia Ltd makes no warranties or representations regarding the results you may achieve from using the platform or its content.
12.0 Third-Party Links and Services
The Platform may contain links to third-party websites or integrate third-party services, including payment processors and other tools. These links and services are provided for your convenience only. Escentia Ltd does not control, endorse, or assume responsibility for the content, privacy policies, or practices of third-party websites or services. Your use of such third-party services is at your own risk, and you should review their terms and policies before use.
13.0 Termination
Escentia reserves the right to suspend, restrict, or terminate your access to the platform at any time if you violate these Terms or engage in illegal or unauthorized activities. You may also terminate your account at any time by following the account deletion or deactivation procedures provided on the platform. Upon termination, you must immediately cease all use of the platform and destroy any downloaded materials in your possession, whether in electronic or printed form.
14.0 Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of England and Wales, United Kingdom.
You agree that any dispute, claim, or controversy arising out of or relating to these Terms, your use of the platform, or your relationship with Escentia must first be submitted to binding arbitration in the United Kingdom before any court action or other legal process may be initiated. Arbitration will be conducted by a recognized arbitration body in accordance with its rules and procedures.
You further agree that arbitration is the exclusive first method of dispute resolution, and no litigation or court proceedings may be commenced unless arbitration has been attempted and concluded, except where such a requirement is prohibited by law.
By accepting these Terms, you also waive any right to participate in a class-action or collective proceeding in relation to any dispute with Escentia Ltd, unless such waiver is not permitted under applicable law.
15.0 Amendments
Escentia Ltd reserves the right to modify, update, or revise these Terms at any time. Any changes will be posted on the Platform, and your continued use of the Platform after such updates constitutes your acceptance of the revised Terms. You are responsible for reviewing the Terms periodically to stay informed of any changes.
16.0 Miscellaneous
If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, the remaining provisions shall remain in full force and effect. Failure by Escentia Ltd to enforce any right or provision of these Terms shall not constitute a waiver of such right. You may not assign, transfer, or delegate your rights or obligations under these Terms without the prior written consent of Company.
17.0 Contact Information
If you have any questions, concerns, or requests regarding these Terms, you may contact Escentia at:
Email: info@Escentia.co.uk
Address: Escentia Ltd, Brook House, Mint Street, Godalming, Surrey GU7 1HE